Privacy Policy

Last Updated: May 22, 2025

J’adore Andy Photography (“we,” “our,” or “us”) operates the website http://www.jadoreandy.com (the “Service”). This page explains how we collect, use, and protect your personal information when you use our website, including our chat and messaging features.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect:

• Personal Information you voluntarily provide (e.g., your name, email address, phone number, or postal address).

• Chat Data: If you use our live chat, we may collect and store your messages along with metadata (e.g., IP address, location, time of visit).

• Technical Data: Including your browser type, operating system, referral URL, pages visited, and time spent on the site.

We collect this data to provide and improve our services and respond to your inquiries.

2. How We Use Your Information

We use the information we collect to:

• Respond to your messages and support requests

• Maintain records of communications

• Improve the functionality and performance of our site

• Analyze visitor interactions and improve user experience

We do not sell or rent your personal information to third parties.

3. Chat and Messaging

Our website uses a live chat feature powered by Drift, which enables you to communicate directly with a human member of our team. We do not use AI chatbots or automated responses.

Drift may collect data including:

• Your IP address and approximate location

• Pages visited before or during the chat

• Browser and device type

• Chat messages and timestamps

This information is used solely to help us respond effectively and improve your support experience. Conversations may be stored securely for follow-up and quality assurance.

4. Cookies

Drift and other services on our site may use cookies or similar technologies to:

• Remember chat history across page visits

• Improve performance

• Track usage analytics

You can control cookies through your browser settings. However, disabling cookies may limit chat functionality or other features.

5. Do Not Track

Our website does not respond to “Do Not Track” browser signals. You can control tracking preferences using your browser’s privacy settings.

6. Third-Party Services

We use a few trusted third-party service providers to help operate our site. These include:

• Drift (chat and messaging): Stores conversation history, usage analytics, and basic visitor metadata. Drift’s Privacy Policy

• Website hosting and analytics services that may track anonymous usage data to help us optimize performance.

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

7. Data Retention

We retain chat transcripts and contact form submissions for as long as necessary to respond to your requests or fulfill legal/business obligations.

If you would like us to delete your chat history or other records, contact us at the email address listed below.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or misuse. However, no online transmission is 100% secure. We cannot guarantee the absolute security of any information you transmit.

9. Links to Other Sites

Our website may include links to external sites we do not control. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us, and we will delete it promptly.

11. Your Rights

Depending on your location, you may have rights to:

• Access the data we hold about you

• Request correction or deletion of your information

• Opt out of certain data uses

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted signifies your acceptance of those changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us at:

info@jadoreandy.com

https://www.jadoreandy.com